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Legal Staff in Southfield, MI

Credit Acceptance Corporation Feb 16,2015 Jan 29,2015 Location USA Southfield MI
This job is expired...

In-House

Legal Staff

Corporate

Litigation - Whistleblower - CFTC

Min 1 yrs required

Profile

Legal Assistant - Credit Reporting Duties: Work within the Credit Reporting team to investigate and respond to credit reporting disputes and ensure those disputes are handled in a timely and compliant matter pursuant to the Fair Credit Reporting Act (“FCRA”). Receive, review and investigate credit reporting disputes that are submitted to the Company. Investigate disputes that allege identify theft and/or fraud. Engage consumers, where appropriate, in telephone discussions to further assess their dispute. Resolve the dispute, if possible, in a manner that is satisfactory to both the consumers and the Company. Are organized, with ability to multi-task and prioritize multiple requests with strong attention to detail. Speak clearly, professionally and articulately on the telephone. Apply analytical skills to solve problems. Are organized and capable of meeting all deadlines. Possess and express a positive and enthusiastic attitude. Work independently and in a team environment.

Qualification and Experience

Qualifications: High School Diploma. Bachelor’s Degree or equivalent experience in a legal setting. Prefer Experience in e-OSCAR and Artiva. FCRA or CDIA Certification. Previous experience in a customer service or complaint escalation role where the primary function is dispute resolution. Knowledge of Microsoft suite of products. Familiarity with Credit Reporting Agencies and Bureau Reporting.

Company info