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Carrot Peelers, Sales, Personality and Your Job Search
Government
Legal Staff
Family Law
Litigation - Whistleblower - CFTC
$2,429-$2,481/month
Child Support Officer II Duties: Conducts detailed in-office investigations to locate parties, verify employment and determine assets. Responds to inquires and complaints from customers. Monitors child support cases and refers delinquent cases for appropriate enforcement actions. Prepares documents relating to legal and administrative actions to establish or enforce child support orders. Attends court to assist legal staff as needed. Assesses child support cases to determine appropriate action. May serve as Notary Public. Negotiates out-of-court settlements and agreements with parties. Explains Child Support Program policies, procedures and regulations to customers. Assesses the validity of complaints against the IV-D program with impartiality. Documents all actions taken. Researches case information on the Texas Child Support Enforcement System (TXCSES); maintains current knowledge of child support policies and procedures, Texas Family Law, federal regulations and other states' IV-D regulations. Review and maintain child support virtual files for accuracy in the Enterprise Content Management (ECM) repository. Attends work regularly in accordance with agency leave policy. Complies with all agency policies and procedures, including applicable security and safety rules, regulations and standards. Performs related work as assigned.
Qualification and Experience
Requirements: High school graduation or equivalent. Graduation from an accredited four-year college or university; may substitute full-time Child Support Program, investigations, credit collections, legal assistant, legal secretary, IV-A eligibility specialist or closely related experience for required education on a year for year basis. Typing speed of 35 wpm.
POSTING NUMBER: 13-0320
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