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Public Interest
Legal Staff
Litigation
Litigation - Whistleblower - CFTC
3-5 yrs required
Case Coordinator Duties: Support of case management. Partners with their Case Managers (CMs) to develop and administer panelists’ (judges and attorneys) practices. Case Management Support - Regularly meet and communicate with CMs and local manager to discuss case issues (pertinent information and potential problems); all basic administrative support for CMs and panelists; this support includes, but is not limited to, re-scheduling and coordinating hearings and/or conference calls, A/R calls, and pre-hearing preparation calls to ensure all client needs are met. Case Manager Apprentice - Serves as CM apprentice; competent to cover a CM’s desk in their absence; CC is responsible for developing overall CM skills, enhancing the client experience and supporting the client, panelists and CMs before, during and after a case is heard. Effectively and articulately communicate with our clients in regards to our services, policies, procedures, etc. Handle problems for clients and/or panelists, etc., who are sometimes angry or impatient.
Qualification and Experience
Requirements: A bachelor’s degree, preferred or a paralegal certificate which requires 2+ years of education. In lieu of education, 3-5 years work experience in administration; legal experience and client service experience, a plus. For internal candidates, proven ability as an Administrative Assistant, Client Services (AACS) or similar position for 1+ year. Good verbal & written communication skills. Exceptional ability to organize, prioritize and manage multiple responsibilities and tasks in a quick paced environment. Deadline: April 28, 2017
Job Number: 002143
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