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Organization TypeLaw Firm
Years of Experience
Date Last Verified
ProfileSenior Manager of Litigation Paralegals Duties: Oversees the firm’s litigation paralegals and case assistants. In partnership with the Director of Legal Services, establishes long-term goals and policies and procedures and determines the firm’s needs relative to litigation paralegal and translator support. Plays a key role in general business planning and oversight while providing strategic vision and management for the litigation paralegal and translator teams. Ensures alignment between firm-wide strategies, policies and individual office and practice group needs. Strives to ensure a high level of quality from the litigation paralegals and works with the management team to prioritize, problem solve, make strategic decisions and communicate effectively. Works closely with the firm’s administrative departments to foster a “one firm” focus and support firm-wide administrative policies and practices. Responsible for overall management of litigation paralegals and case assistants globally. Provides thought leadership to the management team as they continuously assess and re-design, as needed, the group structure, utilization, service offerings, processes, policies, procedures and activities to ensure efficiency and alignment with Legal Services and firm strategies. Leads and motivates groups to design and launch new initiatives, revise and refine policies, and address the demands and needs of the firm’s attorneys, paraprofessionals and other departments. Partners with the litigation paralegal management team to guide the work of the litigation paralegals across all firm locations, setting and supporting annual department and individual goals and building a strong and supportive team. Fosters a “one firm” team mentality. Responsible for the management and oversight of the group’s financial success, including overtime, overhead costs, realization and profitability. Monitors, evaluates, and recommends changes to administrative procedures and policies to enhance service. Responsible for the implementation and enforcement of procedures and policies for all team members. Ensures effective, timely, and cost-efficient coordination for completion of client/administrative tasks, including ensuring 24 hour availability of support as needed. Encourages innovation and the use of technology to further evolve the functioning and efficiency of the groups. Guides the management team in managing group’s performance, including performance concerns, engagement of top performers, etc. Leads the evaluation and annual process of the litigation paralegals. Reviews draft performance reviews and manager and supervisor recommendations for base compensation and bonus changes. Partners with management team in design and implementation of training and onboarding programs. Participates in focus groups by other departments (e.g. IT, KM, HR) and works with internal departments to develop, prepare, and improve training resources. Engages with partners and clients to support the firm on enhancing and developing key client relationships. Assists with marketing initiatives such as client development seminars, brochures, and matter consultations. Performs other work-related duties as assigned.
Qualification and Experience
Qualifications: Bachelor’s degree. 10 years' experience in a law office, with extensive paralegal managerial experience across multiple offices. Must demonstrate the ability to maintain strict confidentiality of the firm’s internal and personnel affairs. Must be a thought leader and demonstrate the ability to manage and solve complex problems, establish priorities and organize work. Ability to interact effectively with partners and associates and all levels of personnel, including management and support staff. Must have excellent supervisory and leadership skills and demonstrate willingness and ability to delegate, coach and mentor. Working knowledge of computer software applications and programs, such as Word, Excel, Outlook and Power Point in a web-based environment. Strong problem-solving writing and presentation, coaching and developmental skills. Ability to be flexible and able to manage conflicting deadlines and requests. Ability to model and create an environment conducive to the values of collegiality and teamwork. Ability to take a leadership position in the office to support and encourage integration with other offices and alignment with the “one firm” model.