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Legal Staff Other in Palo Alto, CA

Sheppard, Mullin, Richter & Hampton LLP Aug 04,2017 Jun 26,2017 Location Palo Alto CA
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Law Firm

Legal Staff

1-2 yrs required

Profile

Part-time Technology Services Specialist The candidate will report to Local Technology Services Administrator. Will assist with the administration, monitoring and maintenance of the data and telephone infrastructure for the Palo Alto office. Will provision network user accounts, maintain the security and distribution groups for their assigned office and maintain user access for specific applications. Will occasionally take directives from the engineering team to accomplish firm projects. Provide excellent customer service and timely resolution to end-user problems that includes PC setup, PC troubleshooting, mobile devices, hardware, software, printer, copier, remote access or laptop troubleshooting and support. Should preferably have 1-2 years relevant work experience in a Microsoft environment. Medium to large legal environment preferred. Should preferably have demonstrate experience with Active Directory, Windows 7, Microsoft Office 2010 Suite (particularly Word, Excel and Outlook), Computer hardware maintenance, repair, Printer and copier setup, configuration and troubleshooting, Backup services and Blackberry/iPhone/Android phone services. A basic understanding of Internet protocols and data connectivity methods, PDFs and digital imaging (scanning, Photoshop or equivalent) is preferred. Telephone and voice mail training as well as Windows 2003 and 2008 server, wireless networking and video conferencing system knowledge a plus.

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