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ProfileFidelity Claims Associate The candidate will receive assignments, review claim and policy information, conduct claim investigation and determine the extent of coverage available under crime policies and financial institution bonds issued to our commercial and financial institution insureds. Claims include employee theft and dishonesty, funds transfer fraud, forgery, computer fraud, and other financial institution bond and crime losses under fidelity policies. Contact, interview and obtain statements from insureds, witnesses and law enforcement to secure necessary claim information. Evaluate facts supplied by investigation to determine coverage and extent of the company’s obligation to the insured under the policy contract. Evaluate coverage based on investigation and policy/bond review. Prepare coverage position letters. Set reserves within authority limits and recommend reserve changes to Manager. Review progress and status of claims with Manager and discuss issues and suggested action plan. Assist Team Leader and Manager in developing methods and improvements for handling claims. Settle claims promptly and equitably. Obtain proofs of loss, releases and/or assignments and issue company drafts in payment of claims. Inform insureds, brokers or attorneys of denial of claim when applicable. Undergraduate and JD degrees is required. Basic knowledge of claims handling concepts, practices, and procedures is needed. Basic Microsoft Word, Excel, and Outlook is essential. Strong Communication skill is needed.
Job Number: 314681