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Insurance Attorney in Houston, TX

Allstate Insurance Company, Inc Mar 11,2015 Dec 22,2014 Location Houston TX
This job is expired...

In-House

Attorney

Insurance Coverage

Litigation - Whistleblower - CFTC

Profile

Inside Represented Casualty Claims Service Adjuster Duties: Makes and maintains a connection with the customer by understanding and meeting their needs; serves the customer with empathy; and follows up to ensure that customer needs have been met. Documents a claim file with notes, evaluations and decision making process. Determines and explains minimum coverage limits in complex claims involving single or multiple claimants. Sets initial reserve, updates reserve, documents rationale and claim summary notes. Takes recorded statements from insureds, witnesses, medical providers, etc., conducts investigations into complex auto accidents, determines liability and prepares summaries. Evaluates and determines potential use of experts; reviews reports and participates in selecting the expert. Determines claim value. Reviews file to identify complex potential legal issues. Negotiates and settles claims in accordance with business unit best practices. May participate in one or more complex special assignments. May serve as a committee team lead for medium-sized projects or as a committee team member on large projects. May serve as a subrogation or arbitration panelist. May assist or participate in Telephone Alert Conferences regarding complex claims referred to Home Office. Assists in reviewing files and making recommendations to refer files to Home Office for escalation. Achieving targeted performance goals to manage costs and support Allstate’s industry-leading operational standards.

Qualification and Experience

Qualifications: Bachelors Degree. Prior Casualty Claim handling experience preferred and experience working with attorneys is a plus. Strong computer skills with proficiency in Microsoft Office. Strong organization skills and the ability to work independently. Bilingual candidates are encouraged to apply. Excellent written and verbal communication skills with a passion for helping others. Persistence and the ability to work through and solve problems. Bilingual candidates are strongly encouraged to apply. Ability to interact effectively, and coach other on interacting effectively, with internal or external customers and act with empathy. Applies broad knowledge of insurance policy, coverage, and regulation. Applies broad knowledge of claim processes, policies, procedures, claim systems, coverage, liability, damage estimating, and/or settlement, and adherence to applicable legal compliance standards. Applies broad industry knowledge to discipline practices, including best practices, to support the business unit. Applies broad knowledge of analytic procedures to reconcile, manipulate, and recognize patterns of data. Applies broad negotiation and/or arbitration skills to investigate, settle, and evaluate complex claims. Applies broad conflict management and problem resolution skills in managing internal and external customer relationships. Provides broad individual decision making within authority limits.

Additional info

Job ID : HOU00576

Company info