Download App | FOLLOW US ON SOCIAL MEDIA
 Upload Your Resume   Employers / Post Jobs 

Insurance Attorney / Litigation Attorney in Louisville, KY

Nationwide Mutual Insurance Company. Dec 27,2014 Dec 08,2014 Location USA Louisville KY
This job is expired...

In-House

Attorney

Litigation

Insurance Coverage

Litigation - Whistleblower - CFTC

5-8 yrs required

Profile

SIU Field Investigator Duties: Conducts complex investigations of suspicious or unlawful activity directed at policyholder and corporate assets in a prompt and expeditious manner. Reviews and makes recommendations on outcomes of investigations in a prompt and expeditious manner. Provides guidance and recommendations to claims leadership and associates on claims resolution. Promotes and provides "On Your Side" customer service. Continuously monitors suspicious claims and claims payment operations in pursuit of fraudulent activities and the prevention of future fraudulent payments. Reports to Reports to Claims Manager/Director. Keeps management informed of developments that impact claims results in assigned region. Represents Nationwide by testifying in civil and criminal court proceedings as needed. Maintains assigned claims files in a confidential manner; documents all relevant facts pertaining to files in the appropriate claims handling system(s). Investigates assigned claims suspected of insurance fraud, this includes but is not limited to, PIP, large loss, large loss fire, and multiple claims. Geographic location may impact work load. Maintains and pursues technical competency within area of specialization by attending insurance fraud seminars and other company-sponsored courses at the direction of the Special Investigation Unit Leadership. May provide investigative guidance to Special Investigator team members. Anticipates training needs of customers based on customer exposure and antifraud initiatives. May partner with Special Investigation Unit Training to develop and deliver training to internal and external audiences regarding fraud awareness. Submits expense reports and other administrative reports as required and maintains assigned company equipment. Produces investigative reports for Special Investigation Unit Manager and customers through data mining, pattern analysis and trending claims information. Regularly attends/initiates meetings with Claims Management. May attend Claim Leadership Team meetings. Proactively provides support to claims partners which may include, data mining, analyzing and trending claims information and claims consultation/training on claims and investigative changes/impacts leading to increased awareness of suspicious claims. Ensures that assigned cases are investigated and reported back to the requesting party in adherence to Special Investigation Unit Best Practices. Develops and maintains rapport and cooperation with federal, state and local government agencies, as well as private information bureaus that can assist in investigative efforts. Independently concludes investigations in adherence to Special Investigation Unit Best Practices. May utilize expertise of an outside vendor to assist with investigation and consult with a large loss specialist. Delivers a positive On-Your-Side customer service experience to all internal, external, current and prospective Nationwide customers.

Qualification and Experience

REQUIREMENTS: Undergraduate degree or equivalent experience preferred. Advanced degrees in law or related discipline desired. Successful completion of required claims certification schools/courses. Professional development such as IIA or CPCU preferred. State licensing where required. 5-8 years experience in special investigations involving insurance investigations, private investigations or law enforcement investigations and/or Property/Casualty field claims handling experience. Investigative experience of single line loss of property, material damage, casualty and commercial desired. Knowledge of SIU operations and processes claims handling, insurance contract and legal issues, and fraud investigation techniques. Preferred experience with multistate laws, regulations and civil recovery. Knowledge of claims business operations including claims process, procedures, best practices, and service levels. Knowledge of Property/Casualty Insurance, such as organization, structure, channels, and business focus for the Special Investigation Unit organization and company. Knowledge of current investigative trends and awareness of potential developments impacting Special Investigation Unit. Comprehensive knowledge of State Fraud Statutes and Policy contracts across all businesses (e.g. Property, Casualty, Commercial). Oral and written communication skills for interaction with vendors, other SIU associates, SIU management, and other areas of claims; negotiation skills for vendor management, program management and/or claims quality calibration. Proven ability to meet customer needs and provide exemplary service by informing customers of the claims process and ensuring a positive customer experience. Proven organizational skills to effectively prioritize increased and more complex workloads. Ability to demonstrate strong but flexible standards and can act different, can be seen as balanced based on the conflicting demands of the position. Demonstrated leadership capabilities to effectively train, coach, and provide feedback to less experienced associates. Proven ability to operate personal computer with proficient use of claims and business software.

Additional info

Job ID: 25390

Company info