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Years of Experience
Date Last Verified
ProfileSenior Deal Specialist – Dealership Finance Duties: Providing commercial lending support to an assigned team of Dealership Finance bankers. Accountable for reviewing credit approval and drafting legal documentation, ensuring compliance with regulatory requirements, facilitating deal closing, structuring commitments in the loan system, providing Loan Booking with closing instructions and perfecting our collateral position. Responsibility for portfolio maintenance and monitoring documentation and financial exceptions. Manage and resolve day-to-day issues specific to area(s) of expertise, including resolving complex internal business partner and/or external customer issues; escalate more complex issues to the manager if necessary. Coordinate and schedule work flow which leads to approving transactions, and act as the main escalation point for business challenges, as delegated. Assign work to team/ staff members, ensure adequate work flow and meet various cut-off times during the day, as delegated. Manage and monitor a complex portfolio of work representing a significant amount of risk. Act in an advisory capacity, as a subject matter expert (SME), to senior managers on the implications of proposed business decisions related to area(s) of expertise. Lead activities, as a SME, for new work related to the assigned function. Participate in projects related to area(s) of expertise. Provide guidance and support to related business units regarding procedures for area(s) of expertise. Maintain relationships with industry contacts (internal and external), regulatory officials and external consultants for purposes of enhancing business effectiveness within the scope of accountability. Provide timely analysis of information and reports on assigned area(s) of expertise to ensure compliance with terms and conditions and ongoing maintenance of risk within acceptable levels. Continuously assess and improve the operational effectiveness of the portfolio within prescribed limits. Consult with experts inside and/or outside the business unit regarding complex or unusual transactions and developments concerning area(s) of expertise. Identify and recommend business process improvement efforts related to area(s) of expertise. Resolve operating/ technical problems within area(s) of expertise. Participate in resolution of problems outside of direct authority. Handle and resolve complex matters, core business critical issues, disputes, queries and complaints from internal business partners and external customers. Represent on industry committees. Maintain key controls and review processes, to ensure operating integrity, comply with internal and external regulators, involving an understanding of regulatory and compliance requirements as prescribed for the business unit; provide recommendations and implement corrective actions to ensure adherence as required. Identify potential risk situations within the scope of work (e.g., risk assessments), make recommendations and/or escalate to the manager, where appropriate, and ensure contingency plans exist. Develop, document and maintain standards, processes and controls in area(s) of expertise in order to minimize loss/ risk, ensure all regulatory requirements are met, and safeguard the assets of the Bank. Understand risks inherent in area(s) of expertise and take appropriate actions, including accuracy and safeguarding of all documentation and any other requirements to ensure operational integrity is maintained within the business. Ensure adherence to all aspects of FirstPrinciples, Our Code of Business Conduct and Ethics Corporate Policy, as well as all applicable legislation, regulatory rules and requirements, and Bank standards, policies and procedures (P&Ps) for such things as potential conflicts of interest, safeguarding of customer information, trading in securities, anti-money laundering, privacy and disclosure of outside business activities. Ensure strict confidentiality is maintained for both customer and Bank information to protect the customer and the Bank and to ensure compliance with Bank P&Ps. Follow security and safeguarding procedures and apply appropriate due diligence in accordance with Bank policy for the prevention of loss due to such things as fraud or defalcation. Contribute to the management of risk and minimize losses through monitoring and controlling various reports and taking appropriate action, ensuring compliance requirements, audits and verifications are completed in accordance with Bank P&Ps. Provide coaching and training sessions to team members in area(s) of expertise, and provide feedback to the manager on gaps and opportunities. Deliver exceptional customer service that builds trust through responsive, accurate, consistent, knowledgeable and available services and support. Align individual performance goals to team and organizational goals.
Qualification and Experience
Qualifications: University degree/college diploma or equivalent work experience. Documentation preparation experience or paralegal or recent law school grad ideal or 5-7 years of related experience. Dealer Floor Planning or Asset Based Lending or Equipment Finance operations experience preferred. Solid knowledge of standard desktop applications used by the business unit. Solid knowledge and understanding of business unit’s key products and services, processes and controls. Solid understanding of business unit’s risk and regulatory requirements. Solid knowledge of departmental systems and applications. Solid knowledge of process and/or project management. Solid understanding of internal business partner’s business, services and organization. Skills:. Strong analytical and problem-solving skills. Strong investigation skills. Strong prioritization skills. Strong customer service and relationship management skills. Strong coaching, mentoring and training skills. Strong conflict management/ resolution skills. Strong written and oral communication skills. Ability to multi-task in a fast-paced environment.