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In-House
Attorney
Bankruptcy
Litigation - Whistleblower - CFTC
Min 5 yrs required
O & C Exam Manager - Mortgage Banking Controls - Exam Management Responsibilities: Interacting with External Examiners (including federal and state regulators, GSEs and other government agencies, as well as Private Investors), Business Management, Legal and Compliance. Depending on the size, this individual may have primary liaison responsibilities with the examiner. Manages a caseload of external examinations in adherence to protocols established for pre-exam preparation, on-site facilitation and post exam processes. Exam scheduling, requesting materials/data procurement, logistics coordination, management communication, issue identification, and appropriate engagement in remediation of any identified issues. Partners with Business Management, Control Teams Legal and Compliance to develop written responses to examination requests and final examination reports. Effectively directs a team that manages a caseload of mortgage banking examinations. Help maintain an active dialogue and enhance Chases relationship with the external exam entities. Develop a cohesive and effective partnership with Senior Business leaders, Control Teams, Legal, Compliance, Audit, Operations, and individual business units to respond to examination matters. Review examination information requests and, in a timely and orderly manner, collect, review, and evaluate data prepared by business subject matter experts and control managers and ensure a timely delivery. Prepare business partners for examination interviews, ensuring areas of concern from each department are addressed. Prepare substantial written responses to examination inquiries and final reports, advocating when necessary on behalf of JPMC by applying the facts of each matter to the applicablelaws or regulations at issue. Manage logistics of exams and ensure proper coordination. Proactively navigate exams, including determining the best ways to handle requests from examiners and providing full and relevant context to prevent undue concerns. Provide strategic, clear, and regular updates and advice to management regarding significant matters, including without limitation potential issues requiring timely escalation and resolution. Ensure that all issues and concerns highlighted during the exam, including those not included on the final report, are reviewed and addressed with the appropriate business areas, and that action plans are developed, completed, and tested to address root cause. Coordinate with the remediation manager and business line Control managers to ensure that all examination issues and matters are addressed timely and effectively. Influence and drive change in Mortgage Banking business areas outside of the Exam Managers direct control. Partner with other Exam Managers to identify and analyze trends and remediation plans that are identified across multiple exams and then work with business and other partners to ensure they are appropriately and consistently addressed. Serving as back-up for the Exam Director. Managing exam calendar for assigned regulators and examiners. Ensuring periodic and adhoc management reporting is completed timely and accurately to review with the Exam Management team and other audiences as appropriate. Participate in mentoring and training as requested for Exam Management team members. Perform adhoc project work as identified.
Qualification and Experience
Qualifications: BS / BA degree required, J.D. degree preferred. Strong and effective communication skills to develop relationships between business groups and external examination teams. 5-7 years experience in Mortgage Operations/Operational Risk or Audit experience. 5 years of management experience. Knowledge of investor requirements and Federal and State regulatory requirements. Strong team manager.
Ref-140104087
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