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In-House
Attorney
Litigation - Whistleblower - CFTC
Lead Documentation Writer Duties: Be responsible for full cycle documentation, including but not limited to, working with process owners to record processes, review documentation with senior leadership, publish on internal share point warehouses, etc. Owns the entire process of writing and maintaining the integrity of the Collection Operations Documentation against Regulatory Requirements, Compliance CTC's and Business Standards. Manage miniscule details of all written communications, such as grammar, standards, proper use terminology, legal symbols as required for trademarks and effective dates, etc. Provide timely and constructive feedback reviews to process owners to ensure processes are documented accurately. Recommend solutions to address gaps in process, documentation, number sequencing of documentation and structural deficiencies that are raised as the business documentation is created. Share best practices; Initiate improvements. Review published materials and recommend revisions or changes in scope, format and content. Facilitate periodic assessments of documentation reviews to identify risks of processes that need calibration and remediation. Partner with Legal and Compliance to set documentation standards, share best practices, and drive solutions to meet regulatory standards. Train and Mentor documentation specialist.
Qualification and Experience
Qualifications: Bachelor's degree and 5+ years' experience of Communications, Banking, Sourcing, Legal, Compliance, Collections or Operations experience in a technical, process documentation or paralegal role OR in lieu of degree high school diploma/GED and 7+ years of Communications, Banking, Sourcing, Legal, Compliance, Collections or Operations experience in a technical, process documentation or paralegal role. 2+ years' experience in a regulatory environment, i.e, financial institution.
Job Number: 2003165
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