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Toys 'R' Us customers felt they were discriminated against.
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The lawsuit "says policies put in place by Toys 'R' Us had subjected blacks to unjustified and unwarranted scrutiny, causing a disproportionate number of black customers to be assaulted, battered, surveilled, stopped, seized and searched without just cause," continues the article. "It seeks $400 million in damages and a court order to end discrimination."
Guards were also more likely to check black customers' receipts as they left the store with their merchandise. White customers, according to the lawsuit, were "not subjected to the same 'heightened and biased' scrutiny."
Patricia Drayton, the lead plaintiff in the lawsuit, for example, was leaving a Toys 'R' Us with her three grandchildren and their mother, when a security guard stopped her and asked to see her receipt. When Drayton refused, the article states, she was made to wait 15 to 20 minutes while the guard called a supervisor for "instructions." Finally, Drayton was released.
As Drayton walked out, a white man told her the guard had not asked for his receipt and that he was upset at how the store treated its customers.
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